These Terms of Use ("Terms") govern your access to and use of the NEXA Pro application ("NEXA Pro" or the "App"), a media player for Samsung Tizen Smart-TV devices. NEXA Pro is owned and operated by GULF SUPPORT, LLC, a limited liability company with its registered mailing address at 30 N Gould St, STE 4000, Sheridan, WY 82801, USA ("Gulf Support", "we", "us", or "our"); see https://gulf.support. By installing, activating, or using NEXA Pro, you agree to these Terms. If you do not agree, do not use the App.
NEXA Pro is a media player only. Gulf Support does not provide, recommend, promote, endorse, host, supply, sell, or control any IPTV service, playlist, channel, stream, server, movie, series, or other content. Gulf Support has no relationship, affiliation, partnership, or association of any kind with any IPTV or content provider. NEXA Pro is purely a player for sources that you independently obtain, supply, and configure. You are solely responsible for the source you connect, for the content you access through it, and for holding all rights, licenses, subscriptions, and permissions necessary to access and view that content lawfully. Gulf Support disclaims all responsibility for the legality, availability, accuracy, quality, or content of any source or material you access using the App, and you bear all risk and responsibility arising from your choice of source. You agree that you will not use NEXA Pro to access, store, or distribute any content in violation of applicable law or any third party's rights.
You must be at least 18 years old and the age of legal majority in your jurisdiction to purchase a license and to use NEXA Pro, and you must be able to form a binding contract with us. NEXA Pro is intended only for adults and is not directed to children. By using NEXA Pro you represent that you meet these requirements.
NEXA Pro is offered worldwide. It is provided on an "as is" and "as available" basis and is not tailored to the laws, regulations, taxes, or consumer requirements of any particular country. You are solely responsible for ensuring that your purchase and use of NEXA Pro, and of any IPTV source, playlist, or content you choose to connect to it, are lawful in your country, region, and jurisdiction; if they are not, you must not purchase or use the App. To the fullest extent permitted by applicable law, Gulf Support disclaims all responsibility and liability for any consequence of your accessing, purchasing, or using NEXA Pro from any location, and supplies the App on the understanding that you, and not Gulf Support, bear that responsibility. In some regions (including the United States and Europe) payment is accepted only by direct USDT (TRC-20) cryptocurrency, and other payment methods may not be offered there. Where local mandatory law grants you rights that cannot be waived, those rights continue to apply (see "Your Statutory Rights as a Consumer" and "Consumers: Which Law and Forum Apply to You"); otherwise these Terms are governed as set out in "Governing Law and Dispute Resolution". We may decline or revoke a license where necessary to comply with applicable law, sanctions, or platform requirements. Certain provisions of these Terms (for example, those referring to United States, California, or Wyoming law) apply only to the extent they are relevant to you and permitted by applicable law.
NEXA Pro offers a 7-day free trial, limited to one playlist. The trial is provided "as is" and may be modified or withdrawn at any time at our sole discretion. At the end of the trial period, continued use requires a paid license.
A one-time payment of $29.99 USD grants you a lifetime license to use NEXA Pro, bound to a single television device as identified by its network MAC address and 6-digit device code. The license is personal, limited, non-exclusive, non-transferable, and non-sublicensable, and it cannot be moved between devices. "Lifetime" refers to the operational lifetime of the App and the licensed device and does not constitute a guarantee that the App, any third-party platform, or any source will remain available indefinitely; please see the "Service Availability and Discontinuation" and "Notice of Discontinuation and Wind-Down" sections below.
The lifetime license belongs to the original purchaser only. The license is tied both to you, as the original purchaser, and to the single device on which it was activated. It does not transfer to anyone else and does not transfer with the television if that device is sold, gifted, given away, donated, or otherwise transferred. A subsequent owner or user of the device acquires no rights to the license, and a new license must be purchased for any new device or new owner. Any attempt to sell, share, sublicense, or transfer the license is void and may, at our sole discretion, result in suspension or permanent termination of the license without refund. This restriction on transfer by you does not affect our own right to assign these Terms as described in "Entire Agreement; Waiver; Assignment", and any such assignment by us will not reduce your rights under these Terms.
ALL SALES ARE FINAL. THE ONE-TIME FEE IS NON-REFUNDABLE. Because activation is delivered immediately and permanently, the one-time fee is non-refundable once activation has been completed. By completing your purchase you expressly request immediate provision of the license and you acknowledge and agree that you waive any cooling-off, cancellation, or withdrawal right that might otherwise apply, to the fullest extent permitted by applicable law. This no-refund position applies to the fullest extent the law allows; it does not override any refund or remedy you are entitled to under non-excludable mandatory consumer-protection law, and where such a law gives you a right we cannot lawfully waive, that right continues to apply (see "Immediate Performance and Loss of Withdrawal Right" and "Your Statutory Rights as a Consumer" below). We are under no obligation to provide any refund, credit, or compensation beyond what non-excludable law requires.
Activation is delivered immediately and the fee is non-refundable. If, after activation, you file a chargeback, payment reversal, or other payment dispute with your card issuer, bank, payment processor, or wallet provider, you are in breach of these Terms. In that event Gulf Support may, at its sole discretion and without notice, immediately suspend or permanently revoke your license and block the associated device (by MAC address and device code) from further use of the App. This applies in addition to, and without limiting, any other right or remedy we may have, and does not relieve you of amounts properly owed. If you believe a charge is in error, contact us first at support@nexapro.app so we can attempt to resolve it.
NEXA Pro is supplied as digital content that is activated immediately. If you are a consumer in the EU or the UK, you would ordinarily have a 14-day right to withdraw. At checkout you are asked to (a) expressly consent to the App being activated immediately, before the 14-day period ends, and (b) acknowledge that, once activation has begun, you lose your right of withdrawal. By completing the purchase you give that consent and acknowledgement, and we will confirm this to you on a durable medium. If you have not yet activated the license, you may still exercise any applicable withdrawal right by emailing support@nexapro.app within the statutory period.
Payments are processed by independent third parties, including Stripe (which also enables Apple Pay and Google Pay), PayPal, and a cryptocurrency/USDT payment processor (our USDT (TRC-20) payment provider). Your use of these services is subject to each processor's own terms and policies. We do not store your card or wallet credentials; we receive only a record of whether your payment succeeded. We are not responsible for the acts, omissions, fees, availability, or failures of any payment processor.
If you use NEXA Pro as a consumer, you may have legal rights that cannot be excluded or limited by contract, for example, rights that digital content be of satisfactory quality, fit for purpose, and as described, or non-excludable consumer guarantees under the laws of your country (including, where applicable, the EU/UK and Australia). Nothing in these Terms, including the disclaimers and limitations of liability, excludes, restricts, or modifies any such mandatory consumer right or remedy. Our "as is" disclaimers and liability limits apply only to the extent the law permits and do not override your non-excludable statutory rights.
You agree that you will not: (a) resell, rent, lease, redistribute, or commercially exploit the App or your license; (b) copy, modify, translate, decompile, disassemble, or reverse engineer the App, except to the extent this restriction is prohibited by applicable law; (c) circumvent, disable, or tamper with the App's activation, licensing, device-binding, or security mechanisms; (d) share, transfer, gift, or attempt to move your license to another device or person, including by selling or giving away the licensed television; (e) use the App to access, store, or distribute unlawful or infringing content; or (f) use the App in any manner that violates applicable law or these Terms. We may determine, in our reasonable judgment, whether any conduct breaches this section.
We may provide updates, patches, or new versions of NEXA Pro from time to time, including updates required to maintain security, compatibility, or legal compliance, or to keep the App in conformity where required by law. Updates may add, change, or remove features. Where your device or the platform applies updates automatically, you consent to receiving them. All updates are governed by these Terms unless accompanied by separate terms. The scope of any obligation to provide updates is set out in "Updates and Ongoing Conformity" below.
Except for any updates that applicable mandatory consumer law requires us to provide to keep the App in conformity for a reasonable period (for example, under the EU Digital Content Directive or the UK Consumer Rights Act), we are under no obligation to provide updates, new features, ongoing development, or technical support, and "lifetime" does not promise any of these. Where we are required by such law to supply conformity updates, we will do so for the period and to the extent the law requires; if you choose not to install an update we make available within a reasonable time, we are not responsible for any resulting lack of conformity, to the extent the law permits.
NEXA Pro depends on our licensing servers and on third-party platforms (including Samsung Tizen) that we do not control. We may modify, suspend, or discontinue the App or any part of it (including licensing servers) at any time, at our sole discretion, including for technical, legal, commercial, or platform-related reasons. "Lifetime" describes the operational life of the App and does not guarantee perpetual availability. Except where mandatory consumer law requires otherwise, and to the fullest extent permitted by law, we are not liable to you for any modification, suspension, or discontinuation of the App, and discontinuation does not entitle you to a refund of the one-time fee. Where we permanently discontinue the App as a whole, the notice commitment in "Notice of Discontinuation and Wind-Down" below also applies.
If we decide to permanently discontinue NEXA Pro or shut down the licensing servers as a whole (as opposed to a temporary outage or a change affecting an individual license), we will, where reasonably practicable and except where prevented by law, an emergency, or a third-party platform decision outside our control, aim to give existing licensed users at least 30 days' advance notice by a reasonable means (such as an in-App message or a notice at https://gulf.support). We may, at our discretion and where technically feasible, provide a final update that allows the App to continue operating in a reduced or offline capacity. This notice commitment does not create a guarantee of perpetual availability, does not entitle you to a refund except where mandatory consumer law requires otherwise, and does not apply to discontinuation caused by Samsung/Tizen, an infrastructure provider, legal compulsion, or other events beyond our reasonable control.
NEXA Pro relies on, and interoperates with, services and infrastructure operated by third parties that Gulf Support does not own or control. To the fullest extent permitted by law, Gulf Support is not responsible or liable for any outage, interruption, delay, failure, degradation, data loss, security incident, or unavailability caused by or arising from any third party, including without limitation: Samsung or the Tizen platform; Cloudflare, hosting, content-delivery, and other infrastructure providers; payment processors (including Stripe, PayPal, and any cryptocurrency/USDT provider); your IPTV or media-source provider; internet service providers and telecommunications carriers; or any other third party. Your use of any such third-party service is subject to that party's own terms and policies, and any dispute regarding a third party should be directed to that party.
We may, at our sole discretion, suspend or permanently block any device or license, and terminate your access, without refund, if we reasonably believe you have breached these Terms, abused the service, filed a chargeback or payment dispute, attempted to transfer or share your license, attempted to circumvent activation or licensing, or used the App unlawfully or fraudulently. Some of these checks may be automated; if an automated measure affects you and you believe it is in error, you may contact us at support@nexapro.app to request human review. The disclaimers, limitations of liability, indemnity, and other provisions that by their nature should survive will survive termination.
Gulf Support respects intellectual property rights and does not host, supply, recommend, or control any content played through NEXA Pro. If you believe that NEXA Pro is being promoted or used to infringe your rights, or you wish to report abuse, contact us at support@nexapro.app with details sufficient to identify the alleged infringement (including a description of the work or right claimed to be infringed), your contact information, and, where applicable, a statement made in good faith. We will review legitimate complaints in accordance with applicable law, including the U.S. Digital Millennium Copyright Act (DMCA) where it applies. It is our policy to permanently terminate, without refund, the license of any user who is a repeat infringer, or whose connected source is the subject of repeated or credible infringement complaints, as determined in our reasonable judgment. We may also suspend or terminate a license, and block the associated device, for any use of the App to access or distribute infringing or unlawful content. Permanent termination under this section is without refund and does not relieve you of liability for the underlying conduct.
By purchasing or using NEXA Pro, you represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to a comprehensive embargo, and that you are not on any restricted-party or sanctions list maintained by the United States, the United Nations, the European Union, or the United Kingdom. You agree to comply with all applicable export-control and sanctions laws and not to use, export, or re-export the App in violation of them. We may decline or revoke a license to comply with these laws.
The NEXA Pro application, including its software, design, name, logos, and all related intellectual property, is owned by GULF SUPPORT, LLC or its licensors and is protected by applicable laws. These Terms grant you a license to use the App only; they do not transfer any ownership rights to you. All rights not expressly granted are reserved.
NEXA Pro is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted or error-free operation. We do not warrant that the App will meet your requirements, operate without interruption, or be compatible with any particular source, network, or device. To the extent any warranty cannot be excluded by law, it is limited to the minimum scope permitted, and nothing in this section affects your non-excludable statutory rights as described in "Your Statutory Rights as a Consumer".
To the fullest extent permitted by law, Gulf Support and its members, owners, affiliates, officers, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or content, arising out of or relating to your use of (or inability to use) NEXA Pro or any source or content you access through it, including any loss, outage, or unavailability caused by a third party as described in "Third-Party Services and Disclaimer". In all cases, our total aggregate liability arising out of or relating to NEXA Pro and these Terms shall not exceed the amount you actually paid to us for your license. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
For consumers in Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For a failure that does not amount to a major failure, and to the extent permitted by law, our liability is limited, at our option, to: (a) resupplying the App or the relevant service, or (b) paying the cost of having the App or the relevant service resupplied. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that applies under the Australian Consumer Law and that cannot lawfully be excluded, restricted, or modified.
You agree to indemnify, defend, and hold harmless GULF SUPPORT, LLC and its members, owners, affiliates, officers, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of NEXA Pro, the source or content you connect or access, your violation of these Terms, or your violation of any law or third-party right.
Gulf Support is not liable for any failure or delay in performing its obligations under these Terms to the extent caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, changes in law, labor disputes, failures or changes of third-party platforms (including Samsung Tizen), payment processors, hosting and infrastructure providers (including Cloudflare), internet or telecommunications failures, power outages, or cyber-attacks.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or authority of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it will be severed, and the remaining provisions of these Terms will continue in full force and effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Gulf Support regarding NEXA Pro and supersede any prior agreements, representations, or marketing statements. Our failure to enforce any provision is not a waiver of our right to do so later, and no waiver is effective unless in writing. You may not assign or transfer these Terms or your license; we may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, or sale of assets, on notice to you. Any such assignment by us will not reduce your rights under these Terms.
We may modify these Terms from time to time. We will provide notice of material changes by updating the "Effective Date" below and, where appropriate, by other reasonable means. For changes that materially reduce your rights or materially increase your obligations, we will, where reasonably practicable, give prior notice by a reasonable means (such as an in-App message or a notice at https://gulf.support) before the change takes effect, and will not rely on continued use alone as your agreement to such a change where mandatory law requires otherwise. Routine, non-material updates take effect when we post the revised Terms and update the Effective Date.
Before bringing any formal claim, you agree to first contact us at support@nexapro.app and attempt to resolve the dispute informally for at least 30 days. Where permitted by the law of your jurisdiction, any dispute that cannot be resolved informally may, at the election of either party, be resolved by binding individual arbitration rather than in court, and you and Gulf Support waive any right to participate in a class, collective, or representative action. You may opt out of this arbitration and class-action-waiver provision by emailing support@nexapro.app within 30 days of your purchase. This section does not apply where it is prohibited by mandatory law, and it does not deprive consumers of any non-excludable right to bring proceedings in their place of residence. The way this section and the "Governing Law and Dispute Resolution" section apply to you depends on whether you are a consumer or a business user, as set out in "Consumers: Which Law and Forum Apply to You" below.
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. Subject to the "Informal Resolution and Optional Arbitration" and "Consumers: Which Law and Forum Apply to You" sections, you agree that any dispute arising out of or relating to these Terms or NEXA Pro shall be subject to the exclusive jurisdiction of the competent courts of the State of Wyoming, United States, except where applicable mandatory law entitles you to bring proceedings in your place of residence. Nothing in this section deprives you of the protection of mandatory consumer-protection laws of your country of residence.
If you are a consumer, nothing in the "Governing Law and Dispute Resolution" or "Informal Resolution and Optional Arbitration" sections deprives you of (a) the protection of the mandatory consumer-protection laws of your country of residence, or (b) your right to bring or defend proceedings before the courts of your country of residence where mandatory law so provides. The Wyoming governing-law choice, the exclusive-jurisdiction provision, the arbitration agreement, and the class-action waiver apply to you only to the extent permitted by the mandatory law of your place of residence; where they are not permitted, they do not apply to you and the remainder of these Terms continues in effect. For non-consumer (business) users, the Wyoming governing-law and forum provisions and the arbitration agreement apply in full.
Questions about these Terms may be sent to support@nexapro.app. NEXA Pro is operated by GULF SUPPORT, LLC, 30 N Gould St, STE 4000, Sheridan, WY 82801, USA, https://gulf.support.
Effective Date: 18 June 2026.
Version: 1.0 (18 June 2026).